Ratings & Reviews

Overall Rating

5(13 reviews)92.3% of customers recommend this property

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Resident Reviews

submitted by Elliot B. - |Recommended: YesSolid spot to live — Low key semi bougie but not OD, good response time on maintenance, dig the style of the renovated units, very well situated, roof top is dope, pool is chill, residents r cool too
submitted by Tibor C. - |Recommended: NoRidiculous — Everything started really well, but problems started to show as both managers in the leasing office left. First we had a long and ridiculous washing machine problem that started by maintenance crew completely disregarding for months that our washer is ruining our clothes with some kind of oil leaking. From the first work order we submitted it took them 2 months to get us a brand new washing machine which still isn't brand new. It's from one of the showroom apartments. Then this month, November during the lowest temperatures several times the hot water went out in the morning. Each day they fixed it in the afternoon, but can you tell me how many people are actually leaving to work in the afternoon In the last 3 days right before Thanksgiving we have no hot water in our apartment. So they ask me to remain patient, but I cannot stay patient when I have to shower with cold water while it's 55 degrees outside and I have to pay THE FULL AMOUNT OF RENT when the staff and the crew is failing big time. I'm sorry but I've ran out of my patience. Yours sincerely, —Tibor
submitted by Sergio L. - |Recommended: YesEverything has been great. The staff is very nice and accommodating. — The building is super quite and nice. The staff is always there to help you with what ever you need.
response from property -Thank you Sergio for sharing your experience at Alister Sherman Oaks. We are so lucky to have you as a resident and we look forward to serving you for many more years to come. Have a wonderful day!
submitted by Joshua H. - |Recommended: YesAmazing Property and Staff — Very very clean, maintenance is very quick, Sabrina has an amazing attitude and very on top of things and Kathy is amazing. The entire staff is absolutely amazing
response from property -Josh thank you so much for the kind words regarding living at Alister Sherman Oaks. The experience you shared with us not only helps to keep our team motivated but it's the reason why we work so hard to achieve our mission in creating meaningful relationships and extraordinary places. We are so happy that you are a part of the Alister family and decided to call Alister Sherman Oaks home. We are glad to hear how Kathy and the entire staff are always on top of everything and we look forward to serving you for many more years to come. Thank you for choosing Alister Sherman Oaks!!!
submitted by Sheila R. - |Recommended: YesA pleasure to live at this building — Kathy was able to help me renew my lease and she continued until the task was completed. She displayed patience and understanding. The work orders are always completed in a timely matter. All I can say is that I've been here since 2005 and will continue to live here at Alister Sherman Oaks
response from property -Thank you Sheila for sharing your experience at Alister Sherman Oaks. We are so happy to hear that our staff are always friendly and helpful and we want to continuously improve on the service we provide to our residents. Thank you for being a part of the Alister family, we look forward to serving you for many more years to come!
submitted by Kumara K. - |Recommended: YesGreat place for Living — Affordable. Near to many food places, mall, gym and very close to freeways. Management is friendly especially kathy D. Maintenance people fix things ASAP.
response from property -Kumara it's been such a pleasure having you as a resident at Alister! We truly appreciate the kind words and we strive to provide the best possible service to our residents and customers. Your feedback helps us to continuously improve on our mission to create meaningful relationships and extraordinary places. Thank you for the shout out to our awesome Leasing Consultant Kathy, she takes pride in the service she provides to the Alister Sherman Oaks community and we are really fortunate to have her here! We look forward to serving you for many more years to come. Thank you!
submitted by Jonathan C. - |Recommended: YesBeautiful, young professional vibe, great location — The Alister is a beautiful apartment with a hip and young yet professional vibe and you can’t beat the location.
response from property -Thank you Jonathan for sharing your experience at Alister Sherman Oaks. We love having you as not only a resident but as our Alister family and our mission is to continue creating meaningful relationships and extraordinary places for all of our residents & customers. Your feedback helps us to continually improve on the services we provide and really lets us know how we are doing. We look forward to serving you for many more years to come. Thank you!
submitted by Shereen R. - |Recommended: YesLove it — Perfect location in the heart of LA, small community, well-kept. Management has been great. Love the open floor plan in the renovated units.
response from property -Thank you for sharing your experience at Alister Sherman Oaks. We look forward to serving you for many more years to come! Have a wonderful day!
submitted by Hady B. - |Recommended: YesSuch a lovely place to live — The place is great. I've had no issues and enjoy living here.
response from property -Thank you Hady for sharing your experience at Alister Sherman Oaks. We want to continuously improve on the service we provide to our residents. Thank you for being a part of the Alister family, we look forward to serving you for many more years to come!
submitted by Candace B. - |Recommended: YesIt is a lovely property with great location and great staff. Not much more to ask for — It's awesome living here - the convenience of the freeway, the prime SO location, modern features, open floor plan, low noise levels, outstanding maintenance staff and pet friendly Wouldn't want to live anywhere else.
response from property -Hi Candace, Thanks for taking the time to share your experience at Alister Sherman Oaks! We are so happy to hear that you are enjoying the community as well as our fantastic location! Please let us know if there is ever anything you need. Best, Alister Sherman Oaks Management Team
submitted by James B. - |Recommended: YesExcellent location and friendly staff — Friendly neighbors and welcoming staff make this place hard to leave.
submitted by Natalya T. - |Recommended: YesBest Management, Staff, and Maintenance — Couldn't be happier with the entire Alister team.
response from property -Hi Natalya, Thank you for taking the time to share your experience with us. We are so happy to hear that you are enjoying life at Alister and finding our teams to be helpful. Thanks again!
submitted by Hlahla T. - |Recommended: YesGood — Needs more follow-up with maintenance issues such as ordering parts in a timely manner. We had issues with the washer and dryer, as well as the uncleanliness of window blinds when we first moved in and it is still not taken care of. The fact that we have to pay double to utilities is not convenient they do not do this at the other apts I have leased. However the apt is in a great location with easy access to freeways and food.
response from property -Hi Hlahla, Thank you for taking the time to share your experience at Alister Sherman Oaks. We do agree that our easy access to freeways and our walkable location can't be beat. We will have someone reach out to you shortly regarding your concerns with maintenance and the utilities. Thanks again!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alister Sherman Oaks", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alister Sherman Oaks", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose