Ratings & Reviews

Overall Rating

(29 reviews)
86.2% of customers recommend this property

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Resident Reviews

submitted by Trent F. - |Recommended: NoThis place started out amazing with its proximity to Whole Foods and many other advantages. The staff is the crown jewel, DJ is a great manager and guy in general and the maintenance staff of Loyd and Saul really care about the building and the community. The frustration is that we have had an elevator out of service for over a full month and it was unbelievably slow to begin with. The worst part is that they raise the rent by a maximum amount every year. There is no sense of loyalty for being a good tenant. My unit is immaculate and I have and always will pay rent and bills on time and in full but they still will raise the rent I even tried to negotiate a smaller increase of just 5 which I felt was actually LARGE and they told me they didn't care again I've always paid in full and on time Just be advised that if you decide to live here you may find yourself needing to go through the agony of moving in just a few years as the rent increases compound on your finances.
response from property -Hi Trent! Thanks so much for the kind words. We are so happy to hear that our team has been able to deliver exceptional customer service. Resident retention is important to us, as we value our current residents who enrich our community. Renewals are driven by current market rates and our region is capped at 5%+Local CPI. We would love the opportunity to discuss your renewal options in person. Please feel free to stop by the office whenever works best for you. Thank you, DJ Donnelley, Community Manager
submitted by Zhibiao P. - |Recommended: YesTrash card noise — I hope it is after 8 30am and lasts for a shorter time
response from property -Good Morning! Thanks so much for the review - we'll be checking in soon to see if there's anything more you need. :) DJ
submitted by Natalia V. - |Recommended: YesUtilities — love living here but lately everything is breaking. Elevator breaks every other week and now it has been a week and still nothing. Stairs are not the safest when wanting to go out of the building and the only option is to go through the side entrances where you never know what kind of people are hanging out by the alley or Sepulveda. In my apartment thing are falling apart right and left. Washer has broken around 3 times since i’ve been living here, dishwasher just broke and water was coming out of everywhere, the kitchen counter is basically sinking in the middle. Its too many things for how much we have to pay.
response from property -Hi Natalia! We understand your frustration; the weather this year has caused a whole lot of issues, and we are working with our partners and maintenance teams to get everything back up and running as quickly as we can. Please let us know if there's anything else we can do for you while we tackle these work orders! Many thanks, DJ
submitted by Kyle U. - |Recommended: YesAlister is great — Just moved in and the process was seamless
response from property -Hi Kyle! Thanks so much for the shout out; please let us know if there's anything you need. :-) -DJ
submitted by Michelle C. - |Recommended: YesAlister Sherman Oaks — ASO, as the staff here call it, has been a lovely home. It's right at the bottom of the hills, and commutes are 20 minutes faster to everywhere because we're near the 405 101. Whole Foods, Mizlala and Blue Dog are walkable, and it's a quiet little neighborhood full of dogs and bike riding residents. There are donuts for residents each Saturday, the building is well taken care of, and it's clear that the team here really care about making our stay the very best it can be. I'm excited to start my third year here, and to see what the future holds.
response from property -Michelle, Thank you for taking the time to share your experience with Alister Sherman Oaks. We love that you are enjoying the community as well as its wonderful location. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Chellie S., Regional Manager
submitted by Taylor A. - |Recommended: YesI love it here — We just renewed our lease on our apartment because we are so in love with both our personal space and the Alister community. So happy to live here and so glad to have such a comfortable place to call home
response from property -Hi Taylor! We’re excited to have you as our resident and look forward to another wonderful year together. 😊 As always, if there is anything you need, please let us know! DJ, Community Manager
submitted by Cecilia H. - |Recommended: YesFeels like home — Great community Friendly Neighbors and great staff
response from property -Thanks so much, Cecilia! We're happy you're happy in your new home. :) -TeamASO
submitted by Miles S. - |Recommended: YesNice — I like it
response from property -Well, we like you! Thanks for the shout out. :-) -TeamASO
submitted by Shayla H. - |Recommended: YesGreat Location — Moving here is the perfect location You have the convenience of grocery stores stores restaurants all around. Not too far from Hollywood but away from the chaoticness of it
response from property -Hi Shayla! Thanks so much for the great review; we are happy to have you as a part of our awesome little neighborhood. DJ, Community Manager
submitted by Desiree G. - |Recommended: YesAmazing Leasing Manager, Karim — I was between 2 different apartment properties, and the ONLY reason I chose this one is because of the leasing manager, Karim. He was so personable, warm, and welcoming that it was a no brainer. He has been on top of everything, easy to get a hold of, and super friendly. I’ve appreciated his presence so much Feels like having a big brother next door. I love my apartment and the building, and my neighbors have all been so great and friendly also. I am so excited to live here
response from property -Hi Desiree! Thanks so much for the amazing review! We are so happy to have an awesome team who genuinely care about our community and neighbors like you. DJ, Community Manager
submitted by Amy F. - |Recommended: YesSo GREAT — Happy with choosing to live here for the next year
response from property -Hi Amy! We are happy you're happy. Welcome home! :) DJ, Community Manager
submitted by Lisa T. - |Recommended: NoModern property with a friendly staff — I love this apartment building. It is quiet and well kept. I am very happy with my decision to move here.
response from property -Hi Lisa! Thanks so much for the shout out; we're are thrilled you're our neighbor at ASO. DJ, Community Manager
submitted by Sarah L. - |Recommended: YesApplication Process — My tour and application process was great. It was fast and smooth, Karim went above and beyond to make sure everything was in order.
response from property -Hi Sarah! We AGREE; we are so grateful to have Karim on our team. Welcome home! DJ, Community Manager
submitted by Wendy S. - |Recommended: YesThe Alister brings its A-game — Still in the process of moving in, but I know I made the right choice. Karim DJ in the office have been SO nice and helpful, and everyone seems really friendly in the building. I've also been very happy to see that all residents appear to be wearing masks when they are out and about. The location can't be beat, and the apartment is in great shape with a terrific kitchen, great water pressure throughout, and just an overall great vibe. The only things to which I did not give 5-stars are the noise, because apparently elephants are renting the apartment above mine and I can hear every footstep they take, and construction, because the A C is really loud. But those are both things I am sure I'll get used to, and everything else is fantastic. Can't wait to finally be moved in
response from property -Hi Wendy! Thanks so much for the great review; we're so happy to have you as a part of our community! We'll get to work on those elephants for you! DJ, Community Manager
submitted by Yang M. - |Recommended: NoSherman Oaks Alister is Perfect Except the Noise — Sherman Oaks Alister is a great place for living, great environment, careful maintenance, wonderful management team, and interesting community events. The only unsatisfactory thing is the noise. It's not only that the construction material is not good for sound insulation but also some tenants are not considerate enough.
response from property -Hi Yang, Thanks so much for the kind words; we do all that we can to make Alister Sherman Oaks a great place to live. We are also aware of the intermittent issue with your neighbor, and plan to continue to work with you to resolve it! :-) Cheers, Dj

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Sherman Oaks, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Sherman Oaks, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose